Return & Refund Policy

Return Policy Duration

Our return and refund policy lasts 14 days from the date of purchase. After 14 days have passed since your purchase, we cannot offer you a full refund or exchange.

Eligibility for Returns

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In the original packaging

Several types of goods are exempt from being returned. Non-returnable items include:

• Perishable goods such as food, flowers, newspapers, or magazines
• Intimate or sanitary goods
• Hazardous materials, or flammable liquids or gases

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Some health and personal care items

Required Documentation

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Partial Refunds

In certain situations, only partial refunds are granted:

• Books with obvious signs of use
• CDs, DVDs, VHS tapes, software, video games, cassettes, or vinyl records that have been opened
• Any item not in its original condition, damaged, or missing parts for reasons not due to our error
• Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company — it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and you still have not received your refund yet, please contact us at info@gadget-outlet-europe.com.

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at info@gadget-outlet-europe.com.

PIRIMO LTD
84 Eccleston Square
London SW1V 1NP
United Kingdom

Shipping for Returns

To return your product, you should mail your product to:

PIRIMO LTD
84 Eccleston Square
London SW1V 1NP
United Kingdom

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

Questions About Returns?

If you have any questions about our return policy, please contact us:

Email: info@gadget-outlet-europe.com

Phone: +44 20 4577 0982 (Monday - Friday, 9:00 AM - 6:00 PM GMT)